eyediology - opticians - london

Eyediology Opticians London

79 Commercial Street, Spitalfields Market E1 6BD 020 7377 2020

Patient Charter

Our promise to you

We at Eyediology Opticians London take the responsibility of caring for your eyes very seriously. Because of this, we thought we would outline clearly just what you should expect from us. We have made a promise to ourselves and more importantly to you, to carry out the following:-

We will…

…make sure that you are treated as an individual; it is our responsibility to aid you in coming to the best possible decision regarding your eye health care. Our dedicated and knowledgeable staff are always on hand to help.

We will…

…always be honest with you, we aim to offer the best service we can and we will never make a promise that we cannot keep. There are no hidden costs to dealing with us, we are always open about what you will be purchasing; rest assured that the products that you see are all the genuine articles.

We will…

…make every endeavour to accommodate your wishes; you are the patient and it is ultimately your decision to buy, as such we will make sure when you do, the product you receive is exactly what you wanted.

We will…

…never try to confuse you into buying an unsuitable product, we speak in clear, plain English and will not baffle you with pointless science (unless you ask us to). We will make sure that you fully understand what you are buying; this is a major purchase that you could be wearing for a significant period of time, so we want you to be happy with your choice.

We will…

…always provide you with the best quality product that you can afford, our primary concern is the quality of your vision and that you are happy with your choice. We will not try to over sell an item, we are competitively priced and will always take into account your budget when considering your choices.

We will…

…offer the best service we possibly can, we want to form a relationship built on the provision of outstanding product and impeccable service. We want you to be able to trust us with the eye health care of your family and friends.

If there is any way in which we can improve our service please let us know.


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We are optometrists specialising in eye tests, eye exams, contact lens aftercare and also offering NHS eye tests

Eyediology Opticians London in Spitalfields near Liverpool Street Broadgate and Aldgate East London

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