For existing patients that have not booked online before yo will need your Patient Identifier (Patient ID). This is included with any appointment reminders you may have received. If you do not have it please email or call us to obtain and you will be able to book online thereafter.

1. Click ‘Registered’
2. Enter your Patient ID and date of birth (DOB)
3. Enter the Captcha code and click Continue
4. Choose the appointment type
5. If you wish to be seen by a particular optometrist please select or select ‘[ANY]’ to view all available appointment slots
6. Click on ‘Appointment Date’ to view the available days for an appointment
7. Scroll or use the arrows to select the day on which you would like your appointment (only available days are shown)
8. Click on ‘Appointment Time’ to view the available times on the day selected to choose the time that suit you best.
9. Add any comments that may be important to know before the appointment
10. Click ‘Continue’
11. Check the details of the appointment are as desired, click ‘Back’ to make any changes or ‘Confirm’ to complete your booking
12. We will contact you 24 hours before the appointment to confirm

Alternatively, if you would prefer to speak to one of our team then do not hesitate to contact us on 020 7377 2020 (or 0776 892 2020) or pop in for a chat.

To make an appointment as a new patient please follow the steps below.

1. Click ‘New’
2. Enter your details, this must include a valid contact telephone number and/or email address
3. Choose the appointment type
4. If you wish to be seen by a particular optometrist please select or select ‘[ANY]’ to view all available appointment slots
5. Click on ‘Appointment Date’ to view the available days for an appointment
6. Scroll or use the arrows to select the day on which you would like your appointment (only available days are shown)
7. Click on ‘Appointment Time’ to view the available times on the day selected to choose the time that suit you best.
8. Add any comments that may be important to know before the appointment
9. Click ‘Continue’
10. Check the details of the appointment are as desired, click ‘Back’ to make any changes or ‘Confirm’ to complete your booking
11. We will contact you 24 hours before the appointment to confirm

Alternatively, if you would prefer to speak to one of our team then do not hesitate to contact us on 020 7377 2020 (or 0776 892 2020) or pop in for a chat.