eyediology - opticians - london

Ordering online

Guide to buying online from Eyediology

  • Create an account.
  • Add items to shopping basket.
  • Go to checkout (via view basket).
  • Calculate shipping if you want to know at this stage what the cost is, this is not binding you can choose the delivery options later.
  • Click proceed to checkout.
  • Select billing address. Please check whether you want to ship to this address or not.
  • You have to choose a shipping address even if you plan to collect in store, if picking up please have your billing and shipping as the same address.
  • Select shipping method:-
    • Collect in store (recommended) – this is free (of course!) we will let you know when your order is ready for collection.
    • Delivery service – ranging from free to £29.95 depending on service and location.
  • Confirm the details of the order.
    • You may now enter any promotional/ discount codes you may have here in the ‘Redeem a Coupon’ box.
    • Add comments or special instruction or information that you would like our online team to have.
    • Whether you want to receive a newsletter, one is not yet published but when it is you will receive one for FREE!
    • You MUST accept our terms and conditions before proceeding with the order.
    • Confirm order.
  • Please enter how you would like to pay– PayPal or Credit/Debit Card.
    • If you choose PayPal you will be transferred to the PayPal login screen to complete your order.
    • If Credit/Debit Card you will be transferred to our online payment processor; SAGE Pay.
  • Enter your card details as they appear on the card. You may be asked to go through a bank/credit card validation process; if you do not have such a validation account you may be asked to sign up for one at this point. This depends on your bank/credit card provider.
  • You should click confirm order at the end and you should be returned to the Eyediology site ‘Thank you’ page.
  • When this is done your order will be verified and then processed by our Online Transactions Team.
  • At this stage if any additional information is required you will be contacted by one of the Eyediology fulfilment team.

If there are any issues or should you require assistance with completing an order please contact us.

We are optometrists specialising in eye tests, eye exams, contact lens aftercare and designer eye wear consultaions

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